Returns policy
At Yoarsin Teamwear, we strive to manufacture the best quality products along with the highest level of customer service for each and every customer. If for some reason you or your team are not 100% satisfied with your custom apparel, we want to hear about it!
Teamwear, customized and made-to-order items are produced specifically for clubs, organizations, and corporate customers.
Because these items are made to order:
- Change-of-mind returns are not accepted
- Size exchanges are not available
We strongly recommend:
- Carefully reviewing size guides before ordering
- Ordering samples where fit, sizing, or color accuracy is critical
Important:
Nothing in this section excludes your rights under the Australian Consumer Law.
If a teamwear or customized item:
- Is faulty
- Does not match the approved design or specifications
We will provide a repair, replacement, or refund as required under the ACL.
If you receive an item that is faulty, damaged or incorrect, please contact us as soon as possible at yoarsin@gmail.com.
Depending on the issue, we will offer:
- A repair
- A replacement
- A refund
Return shipping costs for faulty or incorrect items will be covered by Yoarsin.
Our products are designed to be durable and fit for purpose.
Normal wear and tear is not considered a fault.
If you believe your item has a manufacturing fault, please contact us within 14 days of receipt and provide details or photos where possible.