Shipping policy
We offer many shipping options on all orders so you can get your custom apparel with time to spare before your big event. Shipping costs are based on your location and size of the order. Please see estimate below. Prior to production, your Account Manager will provide a shipping estimate for you on your invoice.
Bulk Team Orders – DPEX is our default shipping method, but expedited options are available. Please ask your customer service rep if you’re interested in upgrading. Cost for freight is calculated once your final order value is determined.
We have a variety of shipping options available pending the nature of your custom order. We can ship DHL, FedEx or UPS. Your Account Manager will be able to provide a quote based on your order size and location.
All our products are made in the CHINA . Australia shipments are subject to import fees, such as sales tax and duties. The customer is responsible for these fees upon delivery.
Orders shipped outside Australia may be subject to import duties, VAT, GST, local taxes and customs clearance fees imposed by the destination country.
These charges are not included in your purchase price or shipping cost and must be paid by the recipient before delivery where applicable.
If a shipment is refused because customs charges are not paid, any return shipping costs, customs fees or other charges incurred may be deducted from any refund.
We recommend checking with your local customs authority before placing your order if you are unsure whether import charges will apply.
Once your order has been dispatched, you'll receive a shipping confirmation email with tracking details so you can follow your delivery.
If you have any questions regarding shipping, delivery or customs charges, please contact our customer service team before placing your order.